About system alerts

How system alerts work

System alerts are platform-generated notifications that are automatically created to indicate specific processing conditions within the Digi Remote Manager platform that you may want to be notified about. When the underlying condition is resolved, the system alert resets automatically. System alerts can also be acknowledged.

Key behavior differences from configured alerts: system alerts cannot be edited or disabled.

What system alerts allow you to do

System alerts direct attention to Digi Remote Manager platform processing conditions that can affect how the system operates (for example, whether certain processing conditions exist that you may want visibility into).

They effectively provide a way for platform-level conditions to be surfaced so they aren’t missed during day-to-day device monitoring.

Where system alerts are found

You can see system alerts in Digi Remote Manager in the alerts list on the Lists tab. They may be paired with notification behavior depending on your account setup.

Why system alerts are useful

System alerts are useful because they can highlight platform/account conditions that might otherwise be invisible if you only watch device-level signals. In other words, they reduce the chance that a platform processing condition quietly impacts what you’re seeing (or expecting to see) in DRM.

In simple terms

System alerts are automatic “heads-up” messages generated by DRM about internal processing conditions—not rules you create—and they reset when the condition goes away.