Actions you can perform on configured and system alerts

Digi Remote Manager supports two alert types—configured alerts and system alerts—and each type supports specific actions for handling notifications and operational follow-up.

Action

Description

Configured alerts (from you)

System alerts (from Digi Remote Manager)

Create a new alert rule

Define the condition you want Digi Remote Manager to monitor and specify who should be notified when it triggers.

Yes

x No

Configure trigger/reset rules and scope

Control exactly when the alert fires, when it clears, and which devices or groups it applies to.

Yes

x No

Set up email/summary notifications

Deliver alert activity to the right recipients immediately or as a scheduled communication.

Yes

Yes

Operational handling when triggered(acknowledge/reset)

Acknowledge an alert to indicate that the issue has been seen and is being addressed. This helps distinguish between alerts that are actively being worked on and those that still need attention.

Yes

Yes