Prerequisites

Prerequisite

Details

Supported hardware

Remote Reach capable devices.

Device management

Your device must be managed by Digi Remote Manager. A template is required to deploy the Remote Reach files to the device.

 

 

Connectivity

  • The Digi device must have an active network connection.

  • The endpoint device to be accessed must be reachable from the Digi router through:

    • Ethernet LAN

    • Wi-Fi LAN (if supported and configured)

    • Serial connection (for industrial devices using COM ports)

Remote Reach enablement

  • Remote Reach must be enabled on the Digi device before endpoints can be discovered or configured.

Endpoint information

Before adding an endpoint, you should know:

  • Endpoint IP address

  • Access protocol/service: HTTPS, HTTP, SSH, RDP, VNC,Telnet, Serial/COM (where applicable)

  • Port number for each service if different from the default.

User permissions

An administrator account Digi Remote Manager.

Browser requirements

A modern Web browser that supports WebRTC, such as Google Chrome, Microsoft Edge, Mozilla Firefox, or Safari.