Add a step to an automation to update cellular modem firmware

This procedure guides you through creating a step and adding the corresponding commands to automate cellular modem firmware updates. You can add this automation step to a new or existing automation and include additional steps for other actions as needed. However, be mindful that adding a step(s) to an automation impacts the overall workflow and may affect how other steps in the automation are executed.

  1. Click Automations.

  2. Create a new automation or select one from the list.

    The automation wizard displays.

    Note If you are creating a new automation, you need to complete the Details tab first before proceeding to the Steps tab.

  3. Click the Steps tab.

    Note If you created a new automation, by default, the first step contains the Ping action. This step is not needed in the modem firmware update automation. You can delete it.

  4. Click to open the Add Step menu.

    Tip If you are going to add an action to an automation you already had and it has a lot of steps, you have to scroll to the bottom of the page to see button.

  5. Click Command Line Interface.

  6. (Optional) Type a name that describes the action being performed. For example, Update modem firmware.

  7. In Command Line Message(s), choose one of the following commands:

    • For devices running DAL OS 24.9 firmware or older:

      Copy
      modem firmware ota update
    • For devices running DAL OS 24.12 or newer:

      Copy
      modem firmware bundle ota update
  8. For Timeout, set to 300 seconds.

    A modem firmware update typically takes about 5 minutes. You can adjust the timeout setting as needed to accommodate your specific requirements.

    The modem firmware for all carriers will be updated when the automation is run.