Configure device reset behavior

This procedure is applicable for DAL OS feature release 25.8 and newer.

You can configure which device reset mode will occur when you trigger a device reset using the Reset button on the device, the Erase button in the device's web UI, or a CLI command.

By default, the device is reset to Config reset mode when you trigger a device reset. If you change the default behavior, then this mode will be triggered regardless of the method used (ERASE button, Web UI, or CLI). For example, if you change the device reset behavior to use the Factory Reset mode, then any method you use to reset a device will trigger that mode.

Before you begin

To configure the device reset behavior:

  1. Log into Digi Remote Manager, or log into the local Web UI as a user with full Admin access rights.
  2. Access the device configuration:

    1. Locate your device as described in Use Digi Remote Manager to view and manage your device.
    2. Click the Device ID.
    3. Click Settings.
    4. Click to expand Config.

    1. On the menu, click System. Under Configuration, click Device Configuration.

      The Configuration window is displayed.

  3. Click Settings > System.

  4. Click to expand the Reset Behavior configuration.

  5. In the Erase Action setting, select the mode you want triggered when a device reset occurs.

  6. Click Save.

    From now on, a device reset will trigger the mode you chose.

To configure the device reset behavior:

  1. Select the device in Remote Manager and click Actions > Open Console, or log into the IX10 local command line as a user with full Admin access rights.

    Depending on your device configuration, you may be presented with an Access selection menu. Type admin to access the Admin CLI.

  2. At the command line, type config to enter configuration mode:

    > config
(config)>

  3. At the config prompt, type or copy the following command and add the desired parameter:
    Copy
    config system erase_button once <value>

    with <value> being the config_reset, factory_reset, or keep_known_apns parameter.

  4. On the keyboard, press Return.

    From now on, a device reset will trigger the mode you chose.

  5. Save the configuration and apply the change.
    (config)> save
Configuration saved.
>
  6. Type exit to exit the Admin CLI.

    Depending on your device configuration, you may be presented with an Access selection menu. Type quit to disconnect from the device.